Testimonials

We recently purchased our home with the help of Derek and Jessie. Both were incredibly responsive to emails and phone calls, always making sure to answer all of our questions thoroughly. The loan process was smooth and quick, right up until closing. We're extremely satisfied with the service we received and will definitely be recommending Mortgage Connection to our family and friends. Thank you, Derek and Jessie, for making everything so easy!

I recently had the pleasure of working with Jessie Yeung as my mortgage broker, and I must say it was a fantastic experience from start to finish. What truly stood out to me was Jessie's exceptional ability to simplify the complex mortgage process into easy-to-understand terms without any unnecessary jargon. Her communication skills were top-notch, making it effortless for me to grasp every step of the way. Jessie's efficiency and professionalism were remarkable. She was always on top of things, ensuring that everything progressed smoothly and on schedule. Her promptness and attention to detail instilled confidence in me throughout the entire process. Thanks to her dedication and expertise, we were able to close without any issues or delays. One aspect that truly set Jessie apart was her warm and friendly approach. Working with her felt more like collaborating with a trusted friend rather than engaging in a typical business transaction. Her personable nature made the entire experience enjoyable and stress-free. It was evident that she genuinely cared about helping me secure the best possible mortgage solution tailored to my needs. I cannot recommend Jessie Yeung enough for anyone in search of a mortgage broker who not only simplifies the complexities of the process but also delivers results efficiently and effectively. From her clear communication to her personalized touch, Jessie exceeded my expectations in every way. If you are looking for a seamless and pleasant mortgage experience, Jessie Yeung is undoubtedly the go-to professional.

Looooong overdue review! I cannot praise Jessie at Mortgage Connection enough for her help in securing our 1st home for our family. Jessie was a wealth of information and she helped educate me and my family along the way. I think we spoke daily for almost 3 to 4 months (time taken to find a new home) it was like making a new friend but then comes the day you close : ( I am very thankful for Jessie's professional, responsive and honest assistance with the whole mortgage process from beginning to end. Jessie made herself available to me via any method of my choice - email, business phone or cell phone, which I appreciated. I am grateful for all of jessie's hard work and dedication sounds cliche I know but it really is appreciated. Thank you! Soooooooo much! Means a lot!

Working with Jessie Yeung as our mortgage broker was a fantastic experience. What really impressed us was her knack for breaking down the mortgage process into plain language, no complicated stuff. Jessie was amazing and she was on it to ensure things got done smoothly and on time. She's fast and efficient, and we closed without a hitch. What made it even better was that it didn't feel like a typical business deal. Jessie's approach is warm and friendly, like working with a trusted friend. And to top it off, she got us a fantastic rate. So, if you're looking for a mortgage broker who simplifies things, works efficiently, and ensures a timely closing, Jessie Yeung is your go-to. Highly recommended!

It's my pleasure having Ariel working with me for my mortgage application. She always provides timely response and clear explanation, helping me to apply for my first mortgage successfully. I highly recommend Ariel to be your mortgage consultant!!

Jessie Yeung is an exceptional mortgage broker. Her expertise and professionalism are top-notch, covering all the essential aspects of the job. What sets her apart is her ability to make the complex world of mortgages feel like a casual conversation. She broke down all the technical terms into everyday language, making it easy for us to follow. But what truly makes Jessie stand out is her personal touch. It's not just about business with her; it's about genuine care and support. We felt like she was on our side, working sincerely to help us navigate the mortgage process. And let's not forget, she secured us an amazing rate that saved us a significant amount of money. In a world of business transactions, Jessie brings a personal and down-to-earth approach that's truly refreshing. Highly recommended!

It is my pleasure to recommend Ariel Yu for the mortgage application service. I am a 1st time home buyer in the Bay Area. With her support, I got a great mortgage rate to buy my first house here in San Jose. Her working attitude and ethics are highly appreciated.

Derek & his team are great. This was my second time going through them, and they made the whole process very simple & straightforward. Derek & Jessie both went out of their way to help me out multiple times, and were always very prompt with communication and paperwork. Definitely recommend doing business with them!

Ariel is responsive, professional and easy to work with. She helped us through the entire process as a 1st time homebuyer. She provided all the explanations, quote breakdowns and made sure we did everything required before deadlines were due. I was especially impressed by her quick response times and research to help us save money. I would recommend Ariel's' mortgage expertise to anyone looking to buy a home!

Ariel is super helpful starting from getting the quote all the way to closing as we are first time buyers. She provides very good service, good product and good rate. Highly recommend Ariel for your mortgage process!!

On behalf of my dad and I, we would like to thank you very much for helping us get this re-finance completed. We appreciate all the effort that you have done. This was not a short or easy mortgage to get done but we thank you for seeing it through. We will definitely recommend you to any of our family members or friends who would like to re-finance or get a new mortgage in the future.

We purchased our first home with the help of Derek and Jessie. Both of them did an exceptional job of closing the loan on time and answering all of our questions. Derek was able to lock in a very good rate for us and we can't thank him enough. We really appreciate all of their hard work!

I am extremely grateful for Derek and his exceptional team at Mortgage Connection. When it came to securing a jumbo loan for our home, they were truly outstanding. Their creativity and resourcefulness in navigating the complexities of our situation were impressive. Not only did they provide us with a range of options, but they also worked diligently to ensure a quick closing. Derek and his team's expertise and dedication made the entire process seamless and stress-free. I highly recommend Mortgage Connection for their professionalism, efficiency, and commitment to finding innovative solutions for their clients' mortgage needs.

We recently purchased a home with the help of Derek Yeung at Mortgage Connection. Our real estate agent referred him for our home loan application. Derek is very responsive with emails and phone calls. He answers all questions that we had and our loan process is very fast and smooth until closing. We’ll definitely recommend Mortgage Connection to our family and friends! Thank you, Derek!

A great experience working with Jessie. Shopped a couple other loan officers and she was the most transparent and quick to the point. Also had the best customer service which is key. Closed in less than 14 days. I had a few other friends who were satisfied with her assistance which tells you a lot about how she does business. Definitely will be buying more homes from you! Thanks again Jessie.

Derek and his team or super amazing and made the process so easy! They were always available if we needed any questions. And locked us in with a great rate. Reach out to them if you need any assistance!

It was a great experience working with Jessie at Mortgage Connection. She got me the pre-approval in less than 24 hours and we closed the loan in about 10 days. It was very efficient and she was very clear on the list of documents required, communicated timely and late in the evenings / night to make sure the close is done on time. She walked me through the loan terms / cost / documents in a detailed manner and provided very clear explanations. She gave the best rate, much better than some of the other mortgage brokers / leading banks that I checked with. All in all, it was a very good experience working with Jessie.

Thank you to Derek and his team for all of his help! Derek helped us buy our first home and was extremely patient and helpful throughout our whole process. I would recommend Derek to my friends and family for the future! 5/5 stars!

Thank you once again for guiding me through another mortgage refinancing. Because of your professional knowledge, it was a speedy and successful experience. Thanks again and stay safe!

Thanks Derek for all the help! You made the process super easy…

Thank you for always coming through on our refi! Every loan was a smooth transaction…

This has been the smoothest refi process I’ve been through…

You and your team did a great job. It’s been great working with you virtually…

We appreciate your patience with us elderly people, assisting us with all the paper work and speedy timing to get the loan approved…

We appreciate your patience and flexibility in working with our schedules to help us buy our home. We will definitely reach out again in the future…

Mortgage Connection has been my families go to mortgage solutions center for over 18+ years. They maintain a family friendly environment that has not changed in all these years. The company is by far the most honest and professional company I have ever dealt with in the mortgage industry. They are open and transparent about the available mortgages that were suitable for our situation and they never pushed us into a product that was not in our best interest. Derek Yeung has over 25 years of experience in this field and should be commended for this consistent level of professional service. Bottom line, he wants the best product for his customers. I have witnessed this first hand and I am true believer that he is in the Top 1% in the field of refinancement and loan acquisition that can get you the most amazing product. No matter what the economy is doing, no matter the ups and downs in the real estate industry, with Mortgage Connection you will always have the best available product in the industry. Always. Without Derek's involvement in the early years, I would not have obtained my dream home. It is because of his dedicated team and professionalism, and quality loan products that got us to where we are today. Thank You Derek! and everyone at Mortgage Connection!!

Thank you so much Derek for helping us get our refi home loans successfully done in perfect timing. I know it was challenging, but you worked so hard to get it through in a timely manner. Thanks for finding the rates best options for our home loan needs. We have the trust in your excellent services in all these years . We appreciate all of your hard work & patience! Thanks for your professionalism and we truly appreciate all your help.

Way overdue review! My family has been working with Derek and Team at Mortgage Connection for years. Derek helped me purchase my first home in 2014 and recently helped my husband and I purchase a second home in a highly competitive and stressful market. What I love about Derek is that he is personable, patient, and honest. Derek is also super responsive, efficient and knowledgeable. I highly recommend Derek and Team for your mortgage/ loan needs!

I have worked with Derek and the team at Mortgage Connection about 4 times over the last 15 years. He and his team make what can be a very overwhelming experience, a smooth one. Everyone is so friendly and efficient. Derek has also always been very patient with us and does a really good job of explaining the difference between different loans. Thank you so much for all your help over the years.

Thanks for another smooth lending process. I will definitely reach out for future financing needs.

Thank YOU! It was sincerely a pleasure working with you and I will definitely keep your contact info for my future clients needs.

Thank you so much for making this process so easy. We will definitely recommend your company to our friends/.

It was a pleasure working with you and your team. I will pass your name on to anyone that I know that is refinancing!!

I'm so impressed with your work! I'm happy to introduce my clients to you for their loan needs.

We very much appreciate your time and help.

A very easy process, thanks for answering all my questions!

Thanks so much for your help on my refi. It was fast, easy & painless. Much appreciated!

Thanks Derek for the updates and most of all, the pleasant service you've provided. Looking forward to working with you on our next loan.

Thank you very much for all your help throughout the refinance process! We appreciate your efficient and professional services and will certainly recommend your services to anyone we know wo needs a mortgage.

Thank you, and you can expect more business. A special thank you to Joleen. She is really wonderful. (May 21, 2020)

Thank you for keeping me informed about the process and updates each step of the way. I am Impressed with the speed the process took since yesterday. I am thankful and relieved everything worked out on a very happy note. (May 20, 2020)

I want to say a big thank you for your help in the last mortgage application process. This is definitely not the first time you help me out but I will say it was the most difficult one to get through for various reasons. And I think that is what differentiate a ordinary loan agent and a best one. The fact that you understand deeply how the lenders look at applications and you prepare in advance many documents to facilitate the process really makes the whole thing feel simple. I know you did a lot more behind the scene while I am just easily click through the docusign. Thank you very much for guiding me through this. I know I can rely on you and I am glad I did.

Pretty special situation here. I was buying a condo as an investment property in an HOA that has an owner occupancy ratio LESS than the ratio required by Freddie Mac and Fannie Mae. In other words, I would not be able to get a loan from your "conventional" lenders like BoA, Union Bank, etc. To most folks out there, this would've been a lost case already. However, Derek, who was leading my case, was able leverage his contacts and experience gained in the past couple decades and work out a loan at a very good interest rate. Anything is possible!

I recently refinanced my home with Mortgage through Mortgage Connection. I've worked with Derek in the past and I knew he would not disappoint. I've always appreciated Derek's prompt responses and patience with all of my inquiries. Thanks again Derek for not just saving us money but making it a very pleasant experience.

Very efficient and oh-so reliable! I couldn't be happier with their professional service!!

I have completed 2 loans with Mortgage Connection. Derrick locked in the lowest rates and got me the best deal both times. He is an experienced professional in the loan business who is efficient and quick with answers with any problems I had. His staff, Elaine and Kevin, kept me informed of each step along the way in the loan process. They were responsive in replying and following up with all my questions. I highly recommend Derrick and Mortgage Connection to anyone who is looking for friendly and personal service for their mortgage solution.

Derek helped with out with all my loans when I purchased my properties and it was fast n easy. He also helped out my other friends to get a lower rate for refinance. He is easy going and wont pressure you into anything like other places my other friends went to.

We want to express our appreciation for the 4 bank loans you worked hard to enable us to purchase our property. You eliminated the stress we would have faced. The support you provided in assisting us to satisfy the bank appraisers was a real help. We would not have been able to do what you did in a timely manner. Thank you very much.

That's awesome. The whole transaction went pretty smooth I might say...

It's a little something to show we really appreciate everything you have done for us...

You are very helpful very patient and very nice. I would surely recommend you to people I know....

You had been such as great help to our 1st time homebuyer experience. We are happy customers and would definitely recommend your service to our friends..

This is the 3rd times that you're getting the loan for our family. Thanks for your professional, efficient and hard work. Who is better than you...

Thank you for you and your team for your hard work with helping both of us on the loan with great mortgage rate...

I appreciated it greatly you have done a great job with some difficult loans...

We like to thanks so much to making this transaction close so quickly...

We didn't make such achievements alone, however. Without your assistance and support we would not enjoy the success we have now. Thanks for everything you've done...

We will never have enough words in our vocabulary to thanks you enough...

Thank you so much for being so thoughtful and always being there for us...

Thank you for all your helps. We're appreciated...

Thank you again for acquiring the home mortgage loan for my mom. I don't even count how many times you helped me, my family and my co worker to refinance their home....

Thank you Derek, You are very professional...

We enjoy working with you and are very pleased with outcome of each loan...

Thank you, all is well and even after some initial concern our lawyer and accountant are happy and so we are...

Thank you for your help and time and excellent work...

We would like to Thank you and your staff with the completion of our loan process. I will definitely refer any of our friends or co-workers to you...

Thanks again to you and your team, you have very professional staff...

Thank you for your quick and efficient help of arranging ...

Thank you for being so gentle and so thorough! ...

Thank you so much for all of your help with the loans. You are awesome!!...

I just wanted to let you know how much I appreciated all that you have done for me and my family...

You are very professional loan agent and your are exceptionally helpful with our loan process...

You had provided us excellence customer service and all of our questions and concerns have been answered and handling in a professional manner...

We will forever appreciated the time and attention that you have devoted in helping us reach our goal...

My husband and I just want to say Thanks for all your help with the loan...

Your hard work and dedication is greatly appreciated ...

I would like extend my appreciation to Ms Luz Q for her assistance on my first home purchase...

It took off a lot of stress on me and the wife. I would definitely keep you in mind for future help and suggest you to others...

Your company it is much better than any lenders. You fund the loan quick, I am appreciated for your help...

You eliminated the stress we would have faced. The support you provided in assisting us to satisfy the all parties was a real help....

Thank you for your assistance in obtaining the loan....

Thank you so much for your help. You were great with follow up and handling the loan. Thanks ...

Thank you again for all your help with getting the loan for my house. You team helped to make it happen

It's a pleasure to work with you. and, it is very much appreciated your work.

I know you have to jumped through hoops to make this happen and your experience counted here...

I really appreciate your professionalism & I hope we work together again

The outstanding customer service we received is an obvious reflection of a company who truly values their clients

You are the most talented and hard worker...